FAQ

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.4.6″ background_color=”#ffffff” width=”90%” module_alignment=”center” custom_margin=”30px||||false|false” custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” border_radii=”off|25px|25px||” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|desktop” disabled_on=”on|on|” admin_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”50px||0px|||” custom_padding_tablet=”60px||0px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” custom_width_px=”940px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#888888″ text_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”820px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” custom_css_main_element=”font-weight: 600;” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]

F.A.Q.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”13px||100px|||” custom_padding_tablet=”60px||70px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.4.6″ text_font=”Roboto||||||||” text_text_color=”#222222″ text_font_size=”56px” text_line_height=”1.2em” header_2_font=”Open Sans||||||||” header_2_text_color=”#558c4c” header_2_font_size=”46px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”950px” text_font_size_tablet=”46px” text_font_size_phone=”36px” text_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”46px” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]

Most frequently asked questions.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.4.6″ background_color=”#f7f7f7″ width=”90%” module_alignment=”center” custom_margin=”||50px||false|false” custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” border_radii=”off|||25px|25px” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_row column_structure=”3_4,1_4″ padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”68px||0px|||” custom_padding_tablet=”90px||0px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”Can you manufacture to any size?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

Yes, all products are made to measure and designed to suit your home.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”Are the products guaranteed?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

All products have a 10 year insurance backed Guarantee.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”Can you come to my home and give me a price?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

No, our approach doesn’t involve a sales person. Instead you will need to give us approximate sizes and we will provide a quote based on that.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”Will you manufacture from my sizes?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

If you choose our installation service then we will always send a surveyor to gather the accurate sizes. If you choose to order the items for delivery or collection then the accurate sizes will need to be provided by you.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”I am happy with my quotation, what do I do next??” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

For a collection or delivery service you will need to carefully check the sizes and specification and then place the order. This can be done on the website, over the phone or in person.

If you wish for us to install then you will need to book a survey and installation date. At this point you will need to place the order to secure those appointments.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”What payment methods do you accept?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid” open=”on”]

We accept cash, cheque and all debit or credit cards except American Express. You will not incur any charges for using a credit card.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”I have had other quotes and Speedy Windows is considerably lower, why is this?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

There are a few reasons for this.

  1. We do not have sales people therefore we do not have their expense (company cars and commission)
  2. Our prices are always the same. When you have sales person at your home they can manipulate prices in order to earn more commission (if they see a nice home and an expensive car they might charge you more)

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”Do you have a showroom?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

We have a large 5000 sq ft showroom in Bracknell, Berkshire. There are lots of different products on display in lifestyle settings to help you make an informed decision on what product best suits you and your home.

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”][/et_pb_divider][et_pb_toggle title=”Do you only manufacture UPVC products?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Toggle” _builder_version=”4.4.6″ title_text_color=”#558c4c” title_level=”h3″ title_font=”Open Sans|600|||||||” title_font_size=”26px” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]

No we offer UPVC, Aluminium and timber products. Check out our sister companies www.bifolddirect.co.uk and www.mullinerjoinery.co.uk

[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”][/et_pb_divider][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][/et_pb_column][/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”||0px|||”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][/et_pb_column][/et_pb_row][/et_pb_section]